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[ISSUE] - Petition Response Times need Service Level Agreements

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Drake Draconis Minmatar Shadow Cadre	Posted - 2009.06.13 15:24:00 - [1] Edited by: Drake Draconis on 13/06/2009 15:25:15 Not supported... Every petition I've filed was answered in 48 hours or less. ========================= CEO of Shadow Cadre http://www.shadowcadre.com ========================= Dependable, Honorable, Intelligent, No-nonsense Vote Herschel Yamamoto for CSM!
Drake Draconis Minmatar Shadow Cadre	Posted - 2009.06.13 17:12:00 - [2] /me shrugs Luck has nothing to do with it... I just approach problems a little differently. But I have serious doubts about the prolonged response times... and no I do not work for CCP nor do I worship them... I'd have done alot of things already... like fixing the graphics scar/hole/disgrace on the Maelstrom battleship...the misaligned engine graphic on the prowler....etc..etc... I just accept the fact they are very busy and have much to do... I'm content giving them a week at most. ========================= CEO of Shadow Cadre http://www.shadowcadre.com ========================= Dependable, Honorable, Intelligent, No-nonsense Vote Herschel Yamamoto for CSM!
Drake Draconis Minmatar Shadow Cadre	Posted - 2009.06.14 23:17:00 - [3] Originally by: RedSplat Originally by: Herschel Yamamoto Originally by: Dragon Greg Edited by: Dragon Greg on 14/06/2009 23:02:11 Heh, why not add priority support at a $5 charge per ticket, or for a plex to drive those prices up even more Don't be giving them ideas, now. I wouldnt mind penalizing players if thier petition is rejected as being a waste of developer time. i.e. Something petitioned despite the issue being well documented, with someone asking for somethin contrary to documentation. 10 million isk seems apropriate. Would certainly cutdown on petition spam by people that cant be bothered to research something before they spam petition. Your growin on me red :) This.... ========================= CEO of Shadow Cadre http://www.shadowcadre.com ========================= Dependable, Honorable, Intelligent, No-nonsense Vote Herschel Yamamoto for CSM!

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